🚀 Refund Eligibility
Due to the nature of digital products, we generally do not offer refunds once the item has been downloaded or accessed. However, refunds may be considered in the following cases:
- ✅ Duplicate Purchase – If you accidentally purchased the same item more than once.
- ✅ Corrupt or Unusable File – If the file is corrupt, missing, or not as described, and we cannot provide a working version.
- ✅ Incorrect Product Delivered – If you received a product different from what was advertised.
- ✅ Technical Issues – If the file does not work as described due to an issue on our end.
❌ Non-Refundable Situations
Refunds will not be issued in the following cases:
- 🚫 Change of Mind – Refunds are not issued if you decide you no longer want the item.
- 🚫 Accidental Purchase – Please review your order carefully before purchasing.
- 🚫 Lack of Technical Knowledge – If you are unable to use the product due to software experience limitations.
- 🚫 Failure to Download – If you did not download the product, we cannot issue a refund.
📩 How to Request a Refund
If you believe you qualify for a refund, please contact McCharty Support within 7 days of purchase at:
📧 Email: support@mccharty.com
Include the following details:
- ✔ Your Order Number
- ✔ A detailed explanation of the issue
- ✔ Screenshots or proof (if applicable)
Our team will review your request and respond within 3-5 business days.
⚡ Need Help?
If you're experiencing issues with your digital product, check our FAQs or contact support before requesting a refund.
Thank you for choosing McCharty! 🚀